Steps For Conducting Effective Meetings
Meetings are not new to the workplace, most organizations have
plenty of them! However, despite the frequency with which we attend and
participate in meetings, few meetings tend to be well run. A common
complaint within most organizations is that the majority of meetings
seem to be a waste of time.
If practice is the precursor to skill
development, then shouldn't the very fact we are constantly being
called into meetings mean that we have all logged enough 'practice'
meeting hours that we should have passed the proficiency level long ago?
If sheer number of hours sitting in boardrooms counted as practice -
then yes! However, few of us, regardless of the number of meetings
attended thus far in our careers, have had the opportunity to
participate in truly well run, effective and efficient meetings. You
would certainly know when you had or indeed, 'if' you had.
Unfortunately,
most organizations tend to fall for the erroneous assumption that
running effective meetings does not require specific skill development
and therefore fail to give adequate direction, training or support. It
is left to us to determine what makes a meeting effective, efficient and
successful, and to start implementing those practices. Hopefully,
others will soon follow suit, making our lives easier and our time in
meetings more worthwhile.
The following steps have been found to
be those that are absolutely key to increasing the effectiveness of your
meetings. Although other elements could be added, the following are the
foundational elements contained within all effective meetings.
Identify the purpose of the meeting. This step addresses the critical question - "Is there really a need to hold a meeting?"
Choose your Attendees. Consider inviting those that have experience in
the topic under question, those that are involved in the process in some
way or those that have a vested interest in the outcome of the
resolution of the issue. Otherwise, considering leaving them off your
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Determine your Desired Outcomes. This step asks you to
consider the end state, the desired results of the meeting. What do you
want to accomplish in the time you have together?
Type of
Meeting. Different meetings need different types of conversations. Think
about your desired outcomes and therefore the type of meeting you are
proposing having. Are you looking to share information, to brainstorm
new solutions and possibilities or to make a decision?
Develop an
Agenda. Each meeting must have an agenda. It serves as a road map of
what is to be shared, discussed and decided upon, providing attendees
with an understanding of what their involvement in the process is likely
to be. Distributing the agenda prior to the meeting itself allows
attendees the opportunity to prepare their contribution prior to
attending.
Roles Required. There are a number of different roles
that you may choose to assign to attendees to ensure that your meeting
runs smoothly. It will be up to you to determine what roles would prove
to be beneficial for the group, given your objective(s) for the meeting.
Roles could include: facilitator, secondary facilitators, recorder,
time-keeper, presenters, process guides, etc.
Agree on the Ground
Rules. Gaining agreement on some basic meeting ground rules and
etiquette can add to the creation of a positive meeting environment.
Setting some guidelines up-front can serve to establish accountability
and reduce members' frustrations with one another.
Establish
Decision-making Processes. Ensure that attendees understand how
decisions are to be made, for every agenda item requiring a decision,
prior to the discussion. Attendees have the right to know and understand
the parameters of their involvement in the decision-making process. Are
they simply providing input to a decision that will be made higher up
or are they going to be actively looking to achieve consensus with the
other meeting participants?
Clarify Next Steps and Assignments.
Before you close any meeting, you need to take the time to review the
agreements that have been made, the action steps that have been
determined and who has assumed responsibility for moving them forward.
This step enables you to confirm everyone's commitment to the
established route and action steps.
Evaluation of Meeting
Effectiveness. This final step in the process is your way to determine
how each of the attendees felt about the meeting. You can make this as
formal or informal a component as you choose, but don't overlook
determining what worked for the attendees and what didn't. Think of this
as your personal feedback tool, ensuring that you continue to refine
your meeting management skills.
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